SHIPPING

We ship worldwide for free, using international couriers and express postage on all orders.

Cost

We ship from our studio in New Delhi, India, worldwide for free. Please note: the availability of products is not guaranteed - if you order an item that is no longer available, we will notify you via email and promptly issue a refund.

 

Timing

We work with multiple international shipping partners to provide the best service and fastest delivery. Orders are sent by express shipping within four working days of ordering. Shipping takes approximately 7 - 10 days worldwide. Please note that once the package has been handed over to the courier, the shipping is out of our control and there may be unforeseen delays. Refused packages will be assessed and charged a restocking fee of twice the original shipping rate.

Tracking information

We generally don't provide tracking numbers for orders. However, if you would like to receive your tracking number, please email us and we'll share it with you. 

PO boxes

Our courier partners are not able to ship to PO boxes. If you provide a PO box address for shipping at check out, we will email you for an alternate shipping address which may result in delays in shipping.

Packing

Smaller jewellery comes packed in recycled sari pouches and all products come packed in a recycled sari carry bag made by our partner, the Self Employed Women's Association. They come to you ready for gifting, and if you’d like to add a personal note inside the package, just drop us an email to let us know. 

 

Customs and duties

International customers (outside India) are responsible for duties and taxes in the destination country. House of Wandering Silk cannot estimate or cover duties or customs on international shipping.

  • Instagram

Sign up for 10% off your first online order!

© 2019 House of Wandering Silk Pvt Ltd. All rights reserved.​